Dynamic 365 CRM Consulting
Master the full CRM ecosystem from Sales, Customer Service, and Marketing to customization and automation.
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About the program
Become a highly skilled CRM professional with our Dynamics 365 CRM Consulting Program, designed to help you master the full CRM ecosystem from Sales, Customer Service, and Marketing to customization and automation.
This course gives an overview of configuring CRM processes, managing customer journeys, automating tasks, and supporting organizational CRM needs.
Core competencies you’ll develop
Introduction to Dynamics 365 CRM- Customization and Configuration
- Data Management and Integration
- Business Process Automation
- Sales Management
Who it’s designed for?
- Professionals who want to build a career in Microsoft Dynamics 365 CRM consulting.
- Working professionals who want to transition into CRM implementation & Sales automation
- Developers, support engineers, or analysts looking to specialize in Microsoft Ecosystem
- Learners targeting Microsoft Dynamics 365 certifications.
Career paths after this program
About the program
Become a highly skilled CRM professional with our Dynamics 365 CRM Consulting Program, designed to help you master the full CRM ecosystem from Sales, Customer Service, and Marketing to customization and automation.
This course gives an overview of configuring CRM processes, managing customer journeys, automating tasks, and supporting organizational CRM needs.
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